Process Optimisation PayPal CEMEA Region

July 2012 to March 2013

The CEMEA region comprises 110+ countries serviced in 13 local languages

Completed outsourcing of entire creative production within 3 months (3 months before target) incl. ongoing account management, budget monitoring and reporting

Optimised production processes and implemented an in-house MRM tool ‘CREATE’ after a major pan-European restructuring which reduced production time by 20%

• Client: PayPal France

• Service: Process Optimsation